Frequently Asked Questions

Find answers to common questions about our web design services, pricing, process, and support.

terminalOur Services

What services does Cloveloop offer?

What makes your websites different?

Do you work with specific industries?

What's included in a typical website project?

Can you help with logo and branding?

What don't you offer?

How long does the monthly subscription last?

What if I want to return after canceling the subscription?

What happens if I cancel before the 12 months?

How do you handle late payments?

What payment methods do you accept?

Is the €100 per additional page one-time or monthly?

Do you offer refunds?

What's included in the hosting fee?

What happens after the initial 12-month subscription period?

Can I add unlimited edits to the Lump Sum package?

What's the main difference between Lump Sum and Subscription plans?

Do you offer e-commerce websites?

Who owns the domain name?

Can you guarantee top Google rankings?

Do you handle Google Ads (PPC)?

How long does it take to build my website?

Do I keep the website if I cancel my subscription?

Who owns the domain name?

Do you use WordPress or website builders?

Why do you choose custom code over WordPress?

What happens to my website if something happens to your company?

How do I request website changes?

What's included in the initial website setup?

What kind of support do you provide?

What are your support hours?

How do I report issues or request changes?

Do you provide training for managing my website?

Our support team is here to help. Contact us and we'll get back to you as soon as possible.